Dear Nicky,

Firstly I would like to start out with saying what a great pleasure it was to work with yourselves in arranging the purchase of our new spa and sauna. We are really glad that we got recommended to Arctic Spa, and its refreshing to find a company that's willing to put in the effort to make sure everything is right and thought about, oppose to the pushy sales people many of us have come across before. We was assured not only with your staff but the fact that your company had been running for so many years, and you can see why. I will be recommending Arctic Spas to whoever will listen.

You did numerous site visits which were not only out your way, but ended up saving myself a lot of money by confirming we did not have to hire a crane for delivery. As well as always being on the end of the phone when I had numerous concerns, me being the worrier that I am. As for the Spa itself it has more than met our expectations and

the extras that we opted for were more than worth it, the children love the LED lights behind every jet, and the music system works a treat with my ipod and television, the quality of the tubs show and were left with no concerns. The sauna is being used lots and will continue to do so for many years to come I am sure.

Thanks for all the time and effort you put into our purchase and I'm sure we will pop in from time to time for added accessories. Kind regards, Cherry Moss